Medical Financial Assistance Program (MFAP)

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The  Medical Financial Assistance Program (MFAP)  is a program offered by Kaiser Permanente to all patients for services that are medically necessary. Services must be received at a Kaiser Permanente hospital or physicians office, or from a Kaiser Permanente provider. Services provided at non-Kaiser facilities that are contracted with Kaiser Permanente are not covered by MFAP. The MFAP may also help pay the full cost of, or the co-payment amount owed for medications you receive at a Kaiser Permanente pharmacy.

You may obtain the applications from Financial Counselors at each Kaiser Permanente facility, scrolling down or  clicking here Medical Financial Assistance Program.  Then follow the links.

View our Main Page on Kaiser.

Download program information:  

Medical Financial Assistance Policy 

Program Summary(English)

Program Application(English)

Bibliography medical-financial-assistance-program/

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16 comments on “Kaiser Medical Financial Assistance Program (MFAP)

  1. is there a branch of this program that can help people pay for care outside of Kaiser, specifically a nursing home or board and care facility (not a skilled nursing facility with physical therapy)?

  2. I currently have Kaiser MFA. I undersand it needs to be renewed every year. How do I go about getting it renewed? I have just downloaded the KAISER MFAP file.

    • For help or questions about the Medical Financial Assistance application process or other questions, please call 1-800-390-3507 Call: 1-866-399-7696, or speak to a financial counselor within the Admitting Department at any Kaiser Permanente hospital.

    • Kaiser doesn’t pay brokers to help you with this program. Use the links and phone numbers above and contact Kaiser direct. When you find the answer, please post here for other web visitors. Please provide a citation, either URL or who you talked to and what phone #

      If you want to enroll in a new Kaiser plan…. information is on this page.

    • We’ve updated our page above to try to make it more reader friendly. Scroll up the page to the link to directly download an application in English and many other languages or scroll at little more and get it from Kaiser’s website.

  3. My brother was in a car accident and a had to see emergency and was billed $500. After accident was on disability for a month. can he get temporary assistance to help cover any medical expenses from accident. His car insurance does not cover any medical expenses.

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