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Kaiser Small Business Employer #Portal Log In Account Services
Video introduction and review training resources for employers and brokers.
- Kaiser’s Customer Account Services website is a powerful tool that will simplify your healthcare administration 24 hours a day, 7 days a week.
- Website quick reference guide
- Sign In
- Enroll/Terminate Employees & Dependents
- Update Membership Information
- View Real-Time Membership
- View Monthly Bill & Six Months of Previous Bills
- Starting August Billing will be ONLINE ONLY, unless you specifically OPT for it!
- View Real-Time Balances & Pay Your Bill Online
- And Much More!
- Get a preview of online account services and use our online account services user ID request form to request access For more information or to schedule your free online training:
- Please email us at: [email protected] or
- call 1-800-731-4661, option 3.
- Please email us at: [email protected] or
#Contact & Service
Who to Contact besides [email protected]:
- California Service Center at [email protected].
- Member Services
- Kaiser Service (800) 789-4661
- Call center @ 800 464 4000 *
- 800 773 1370
- Broker ONLY Portal
- Broker ONLY – Forms Etc.
- • California Service Center at 800-790-4661, option 1, for benefit and eligibility requirements, including membership enrollment/terminations, COBRA, and Medicare/Medicaid
- • Client Services Unit at 800-790-4661, option 2, for open enrollment packets, brochures, contract copies, EOCs and 5500 Schedule A
- • Self-Service Web Support, at 800-790-4661, option 4
- • Broker of Record Changes at 877-762-8247