Medi Cal limited coverage for implants

Does Medi-Cal Cover Dental Implants? — Quick Answer

When Can Medi-Cal Cover a Dental Implant?

  • Medi-Cal’s implant rules are intended for exceptional medical situations.
    • DHCS states that implant services may be considered when an exceptional medical condition is documented and the requested treatment is determined to be medically necessary.
  • Examples of exceptional medical conditions listed by DHCS include:
    • Cancer of the mouth requiring extensive surgery and/or radiation that destroys bone needed to support conventional dental prostheses.
    • Severe atrophy of the upper or lower jaw when it cannot be adequately corrected and the patient cannot function with conventional prostheses.
    • Certain skeletal deformities that prevent the use of conventional prostheses.
    • Traumatic destruction of the jaw, face or head when the remaining structures cannot support conventional prostheses.
  • The DHCS list is not necessarily limited to these examples.
    • The important issue is whether the patient’s particular medical condition and dental records establish medical necessity under Medi-Cal’s criteria.
  • DHCS Medi-Cal Dental Manual of Criteria — Implant Services D6000-D6199

What Must Your Dentist Submit for an Implant?

  • Medi-Cal implant treatment generally requires prior authorization.
    • The dentist should request approval before the implant treatment is performed and explain why the requested treatment meets Medi-Cal’s implant criteria.
  • The dentist must provide documentation supporting medical necessity.
    • Depending on the individual case, supporting information may include radiographs, scans, operative reports, craniofacial reports, diagnostic casts, intraoral or extraoral photographs, tracings and other relevant medical or dental records.
  • The records should explain why ordinary dental prostheses are not adequate.
    • The issue is not simply whether an implant would be preferable. The documentation should establish why the requested implant treatment is medically necessary because of the patient’s exceptional medical circumstances.
  • Learn more about the approval process:
  • DHCS Medi-Cal Dental Manual of Criteria

How Do I Find a Medi-Cal Dentist and Request Approval?

  • Start with a dentist who participates in Medi-Cal Dental.
  • When you call the dental office, ask specifically:
    • Are you currently accepting new Medi-Cal Dental patients?
    • Can the dentist evaluate whether my condition might qualify under Medi-Cal’s exceptional medical condition criteria for implants?
    • Can your office submit the required prior authorization and supporting records to Medi-Cal Dental?
  • If you have trouble finding a participating dentist, call Medi-Cal Dental:
    • 1-800-322-6384
    • TTY: 1-800-735-2922
  • If your implant request involves a serious medical condition, your dentist may need medical records or information from your physician, surgeon or other treating provider to document the circumstances supporting the request.
  • See our Medi-Cal Dental Benefits & Resources page

What If Medi-Cal Denies the Dental Implant?

  • Do not throw away the denial or Notice of Action.
    • Read the reason given for the denial and any instructions explaining your review, appeal or hearing rights.
  • Ask the dentist why Medi-Cal denied the request.
    • Was the request denied because the medical criteria were not met?
    • Was additional documentation needed?
    • Were medical records, scans, X-rays or other supporting information missing?
    • Can the dentist submit additional information or otherwise challenge the denial?
  • If you disagree with the decision, review your Medi-Cal appeal rights.
  • If your notice gives you the right to request a State Hearing, pay attention to the deadline.
  • Questions about the dental authorization or denial?
    • Call Medi-Cal Dental at 1-800-322-6384 and have the notice or authorization information available when you call.

What If Medi-Cal Will Not Cover the Implant?

  • Ask your dentist what Medi-Cal-covered alternative could restore your ability to eat, speak and function.
    • Depending on your dental condition and Medi-Cal’s requirements, alternatives may include full dentures, partial dentures, repairs, adjustments, relines or other covered prosthodontic treatment.
  • If an existing denture does not fit properly, that does not necessarily mean an implant is the only solution.
    • Ask whether the denture can be adjusted, relined, repaired or replaced under the applicable Medi-Cal Dental rules.
  • A bridge may sometimes be another treatment option.
    • Whether a bridge or another prosthesis is appropriate and covered depends on the person’s dental condition and Medi-Cal’s current criteria.
  • Want to compare implants, bridges, dentures, insurance and other ways of paying for treatment?
  • Do you also have Medicare?

FAQ’s Medi Cal & Dental #Implantsx