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How to administer your benefits
United Health Care Employer eServices
UHC Employer eServices® is a suite of online tools and resources to help simplify your job – providing secure access to eligibility updates, invoice processing and more.
- Eligibility Updates
- Pay Invoices Online
- Wellness Tools & Tips
- And More!
Customer Support 1-800-651-5465 ♦ 1-866-336-9369
Website Demo
Tutorial
- View the tutorial →
- Guided Tour
- If you can’t get the demo’s to run, here’s UHC’s response:
- Please make sure for eServices site that ad or pop up blockers are disabled. If the issue persists please contact 1-800-651-5465 for eServices technical support.
#Enrollment Options UHP
Three (Four) different ways to enroll new employees
4th way - just email us the application * [email protected]
Try this number too (800) 624-8822
- Question How do we terminate an employee? What COBRA or Cal COBRA forms do we have to give the former employee? Our group is under 20 lives.
- Answer See the links above, navigate to and download the Employer Group Reporting (Termination) Form
- You can always email us and we will send it to you, for example, if the form gets updated and you have trouble finding it.
- Here's our webpage on Cal COBRA. The employee has the right to continue on the group plan for 3 years, but pays a 10% premium for doing so.
- He can also get guaranteed issue ACA/Obamacare. He can get quotes and enroll here. Note also that in general, all companies automatically send a Cal COBRA package to the terminated employee. Thus the termination form is the ONLY one needed.
- Form to notify UHC of a COBRA event.
- See pages 5 & 6 of the employer administration manual for more detail. I'm double checking to see if there is a more recent version.
My UHC.com
- tools and information for quality outreach, advocacy and wellness programs.
- Review benefits and coverage. •
- Find network doctors and hospitals.
- customized information and articles on hundreds of health-related topics.
- HMO members may order health plan ID cards and change their provider, plus get access to interactive health information, health benefits, doctor directories, information on the Mail Service Pharmacy, health tips, resource links and more.
- Customer Support 1-877-844-4999
Jump to section on:
- Wellness
- Contact Info
- Participation Audit
- For NEW business, see our main UHP page.
- UHC Websites
- Forms & brochures
- How to enroll new employees
Health Insurance unfortunately is very complicated
President Trump February 27, 2017
- Thus, if we haven't simplified and explained in PLAIN ENGLISH what you are looking for:
Who to #Contact
- Employer Contact Sheet 12.2019
- Client Services Operations 1.800.591.9911 (Urgent Matters)
- client service [email protected]
- [email protected]
Contact Us
- Upload Confidential Files or
- Send email to [email protected] and PauBox.com will encrypt it.
- Video on how PauBox encryption works
Health Coverage #Guide .org
Small Biz Majority 
- What Is Group Coverage?
- Is Insurance Required?
- Is Your Business Eligible for Group Coverage?
- Who Is Eligible for Coverage?
- What Do Employers Have to Pay?
- Avalara Tax Compliance Guide for Business 2022 151 pages
- resilience compass.org Find business resources that you need
Art Gallagher
Health Care Reform FAQ's
Understanding Health Reform
Compliance #Assistance Guide from DOL.Gov Health Benefits under Federal Law
- Health Care Reform Explained Kaiser Foundation Cartoon VIDEO
- Choosing a Health Plan for Your Small Business VIDEO DOL.gov
#Forms & Brochures on UHC's Website
- Product Portfolio
-
- Underwriting Guidelines Rev 7.1.2022
- Quotit Applications & Forms
- could try looking around on myuhc.com or Brokers and consultants | Brokers | UnitedHealthcare (uhc.com) for materials
- benefit summaries and SBCs directly from UnitedeServices and marketing materials from the Broker Content Portal
- You can find a few brochures via the portal www.myuhc.com and www.uhceservices.com
For Continuous Updated FAQs on COVID-19:
UHC #Wellness Engagement
health topics and articles
Employer Group
- Individuals
UHC Wellness Employer & Member Materials
Cafe Well Video
Wellness Programs
Get rewarded for going to the Gym
Weight Loss
UHC United Health Care
#Participation Audit
Do you have a high enough percentage of employees covered?
Are you a bonified business?
- Our UHC – United Health Care Administrative Page
- UHC's Web Page on Eligibility Verification
- Our Webpage on Common Ownership -
- UHC Common Ownership Certification Form
- Employer Information Form UCH
- Our Webpage on Common Ownership -
- UHC's Web Page on Eligibility Verification
Questions about your Eligibility Audit?
UHC keeping sending me late notices when I’m not late, even the same day they send a bill. They cite AB 2470. What’s up with that?
Well I see that I had looked AB 2470 up some time earlier and it says in part, there must be 30 day notice for cancellation.
So, if one gets a bill for October 1 and doesn’t pay it, they will be cancelled October 31st. So to comply, the Insurance Company must send the bill 30 days ahead of the cancellation day, which is practically the day they send the October bill!
Here’s Blue Cross’s explanation
Ca state law requires we send reminder notice to anyone who has not paid by the due date. We run a report around 25th of the month and mail out the letters by the 27th to anyone who has not paid for the invoice that generated on the 1st of the month (example June invoice generates on 5/1 so on 5/25 if you have not paid June yet we will send this letter on the 27th).
This is just a reminder notice and its required by law so that is why we have to use certain language. I know some find it threatening but it’s just a reminder and not a threat to cancel you actually have until 6/30 to make the payment. I hope that helps explain.
See the UHC Administrative Manual and Premium Direct Debit Program above on how to do that.