What does “medically necessary”, “medical necessity” & IMR mean?

 

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Medical Necessity 

A service is “medically necessary” or a “medical necessity” when it is reasonable and necessary to protect life, to prevent significant illness or significant disability, or to alleviate severe pain.  (2014 ACA Sample EOC Page 166) * CIGNA’s Definition  * CA WIC  §14059.5

Medically Necessary shall mean health care services that a Physician, exercising professional clinical judgment, would provide to a patient for the purpose of preventing, evaluating, diagnosing or treating an illness, injury, disease or its symptoms, and that are:

In accordance with generally accepted standards of medical practice, Illinois Dept of Insurance Definition

The Five Dimensions of the Medical Necessity Definition

  • The contractual scope of coverage: whether proposed treatment is explicitly included or excluded in the health plan contract
  • Whether the proposed treatment is consistent with professional standards of practice
  • Patient safety and setting of the treatment
  • Whether the treatment is medical in nature or for the convenience of the health professional or patient and family
  • Treatment cost     samhsa.gov

most definitions incorporate the principle of providing services which are “reasonable and necessary” or “appropriate” in light of clinical standards of practice

Medicare defines “medical necessity” as services or items reasonable and necessary for the diagnosis or treatment of illness or injury or to improve the functioning of a malformed body member. Glossary Meeicare.Gov   

Resources & Links

Prior #Authorization

 

 

Resources, Links & Bibliography

 

 

 

Excerpt from Insurance Policy – EOC Evidence of Coverage

  • The Benefits of this Plan are provided only for Services which are Medically Necessary as defined in this section.
  • Services which are Medically Necessary include only those which have been established as safe and effective, are furnished under generally accepted professional standards to treat illness, injury or medical condition, and which are:
    • Consistent with the Plan’s medical policy;
    • Consistent with the symptoms or diagnosis;
    • Not furnished primarily for the convenience of the patient, the attending Physician or other provider; and
    • Furnished at the most appropriate level which can be provided safely and effectively to the patient. 
  • If there are two (2) or more Medically Necessary Services that may be provided for the illness, injury, or medical condition, Blue Shield Life will provide benefits based on the most cost-effective Service.
  • Hospital Inpatient Services which are Medically Necessary include only those Services which satisfy the above requirements, require the acute bed-patient (overnight) setting, and which could not have been provided in the Physician’s office, the Outpatient department of a Hospital, or in another lesser facility without adversely affecting the patient’s condition or the quality of medical care rendered. Inpatient services not Medically Necessary include hospitalization:
    • For diagnostic studies that could have been provided on an Outpatient basis;
    • For medical observation or evaluation;
    • For personal comfort;
    • In a pain management center to treat or cure chronic pain; and
    • For Inpatient Rehabilitation that can be provided on an Outpatient basis. Copied from Blue Shield EOC 

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Oscar  #Clinical Guidelines

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Medical Policies & Clinical UM Guidelines

How do I find a code.com ICD 9, 10, DRG, CPT, (Current Procedural Terminology) diagnosis code, Medical Billing,  coding

Utilization Review

 
 

The Criteria (Clinical UM – Utilization Management)
for establishing the medical necessity of a service:

The service is appropriate for symptoms, diagnosis, and treatment of a condition, illness, or injury; provided for diagnosis, direct care, or treatment; in accordance with the standards of good medical practice; not primarily for the convenience of the member or member’s provider; the most appropriate supply or level of service that can be safely provided to the member. samhsa.gov/

Clinically appropriate, in terms of type, frequency, extent, site and duration, and considered effective for the patient’s illness, injury or disease, and Not primarily for the convenience of the patient, Physician or other health care provider, and not more costly than an alternative service or sequence of services at least as likely to produce equivalent therapeutic or diagnostic results as to the diagnosis or treatment of that patient’s illness, injury or disease.

For these purposes, generally accepted standards of medical practice means standards that are based on credible scientific evidence published in peer-reviewed medical literature generally recognized by the relevant medical community, Physician specialty society recommendations and the views of Physicians practicing in relevant clinical areas and any other relevant factors. Blue Cross ppo_30_eoc Page 108

Visit our HSA page for Federal Definition of Medical Expenses

IMR Independent Medical Review 

Independent Medical #Review (IMR) Program

independent medical review

VIDEO's

DMHC Help Center & Independent Medical Review VIDEO

 

An Independent Medical Review (IMR) is where expert independent medical professionals review specific medical decisions made by the insurance company. The California Department of Insurance (CDI) administers an Independent Medical Review program that enables you, the insured, to request an impartial appraisal of medical decisions within certain guidelines as specified by the law.

Health insurer delayed her MRI. Meanwhile, the cancer that would kill her was growing.

An IMR can be requested only if the insurance company’s decision involves:

  • The medical necessity of a treatment,
  • An experimental or investigational therapy for certain medical conditions, or
  • A claims denial for emergency or urgent medical services.

It is important to note that the IMR process cannot be used for an insurance company decision that is based on a coverage issue. Only decisions regarding a disputed health care service, as it relates to the practice of medicine, that do not involve a coverage issue are qualified for the IMR program.

You are required to exhaust the internal appeals/grievance process of your particular insurance company before applying for an IMR with the CDI.  Click here to read full article on Department of Insurance Website

 

Our Web Pages on

 

FAQ’s “Independent Medical Review”

  • latimes.com/investigation-delays-los-angeles-hospitals-patients-deaths
  •  
  • Question What would be the appropriate venue for a Knox Keene Violation involving a disabled child.  We are enrolled in a locally governed managed medical plan & no one seems to understand that it always applies to a disabled child.  We passed IMR.   They took away my kids best treatment.
    .
    • Answer  I don’t know that Knox Keene violations is where you want to go…
    • What does your Evidence of Coverage say about this issue?
    • Try these links:
    • What was the treatment? Why do you think it was the best? What’s wrong with the treatment they are offering?.
  • Pediatric Acute-onset Neuropsychiatric Syndrome (PANS) is a clinical diagnosis given to children who have a dramatic – sometimes overnight – onset of neuropsychiatric symptoms including obsessions/compulsions or food restriction. They are often diagnosed with obsessive-compulsive disorder (OCD) or an eating disorder, but the sudden onset of symptoms separates PANS from these other disorders. In addition, they may have symptoms of depression, irritability, anxiety, and have difficulty with schoolwork. The cause of PANS is unknown in most cases but is thought to be triggered by infections, metabolic disturbances, and other inflammatory reactions.  med.stanford.edu/pans
    • nimh.nih.gov/information-about-pans-pandas
    • panda sppn.org/ppn-pans-diagnostic-guidelines/
    • kids health.org/pandas
    • wikipedia.org/Pediatric_acute-onset_neuro psychiatric_syndrome
    • Treatment Overview  liebertpub.com/
      • PANDAS  Although ASFA (Schwartz, 2016) provides a Category II recommendation grade 1B level of evidence for plasmapheresis or plasma exchange as a treatment for PANDAS and Sydenham’s chorea, there is still conflicting information in the published literature. The AAN guideline on plasmapheresis in neurologic disorders (Cortese, 2011) stated there is “insufficient evidence to support or refute the use of plasmapheresis in the treatment of acute obsessive compulsive disorders (OCD) and tic symptoms in the setting of PANDAS.” Swedo and colleagues (2012) proposed a set of diagnostic criteria for Pediatric Acute-onset Neuropsychiatric Syndrome (PANS) as modified from PANDAS criteria. The authors noted this new set of criteria would need to be validated in large trials. In a retrospective review in a large metropolitan area, Gabbay (2008) reported significant over diagnosis of PANDAS and subsequent therapies that included plasma exchange.
      • Experimental Exclusion Experimental or Investigational Services: Services or supplies that are Experimental or Investigational. This exclusion applies to services related to Experimental / Investigational services, whether You get them before, during, or after You get the Experimental / Investigational service or supply.
      • The fact that a service or supply is the only available treatment will not make it a Covered Service if it is Experimental / Investigational.
      • If the Member has a life-threatening or seriously debilitating condition and the requested treatment is not a Covered Service because it is Experimental or Investigational, the Member may request an Independent Medical Review.  eoc.platinum.
  • Air Ambulance?

Knee & Hip Replacement 

Medicare coverage  Knee &Hip Replacement Requirements
---  #Grievances Medicare”

  • Does Medicare cover knee replacement surgery? Fortune.com
  • The average hospital charge for a total knee replacement (TKR) in the United States is $49,500 to $57,000
  • Clinical Guidelines - What are the Requirements 
    • Kaiser Clinical Review Criteria
    • Aetna Knee Arthroplasty  Clinical Policy Bulletin
    • CMS Clinical Bulletin
    • Lower Extremity Major Joint Replacement (Hip and Knee)  Medicare Requirements  CMS.Gov
      • DOCUMENT MEDICAL NECESSITY TO AVOID DENIAL OF CLAIMS
      • CMS recognizes that joint replacement surgery is reserved for patients whose symptoms have not responded to other treatments. To avoid denial of claims for major joint replacement surgery, the medical records should contain enough detailed information to support the determination that major joint replacement surgery was reasonable and necessary for the patient. Progress notes should consist of more than just conclusive statements. Therefore, the medical record of the joint replacement surgical patient must specifically document a complete description of the patient’s historical and clinical findings. Both physicians and hospitals are responsible for ensuring a complete and accurate record.
    • Total knee replacement surgery will be considered medically necessary when one or more of the following criteria are met:
      • Unsuccessful history of appropriate conservative therapy (non-surgical medical management) that is clearly addressed in the pre procedure medical record. Non surgical medical management is usually implemented for 3 months or more to assess effectiveness. Conservative treatment as clinically appropriate for the patient’s current episode of care typically include one or more of the following:
      • anti inflammatory medications,
      • analgesics,
      • flexibility and muscle strengthening exercises,
      • supervised physical therapy [Activities of daily living (ADLs) diminished despite completing a plan of care],
      • activity restrictions as is reasonable,
      • assistive device use,
      • weight reduction as appropriate, therapeutic injections into the knee as appropriate.
    • Documentation Requirements
      • The medical record must contain documentation that fully supports the medical necessity and justification of the procedure performed.     cgsmedicare.com/
    • Two Midnight Rule
    •  
  • Joint Replacement Model extended for 3 years
  • The most common reason for total knee replacement surgery is arthritis of the knee joint. Types of arthritis include osteoarthritis, rheumatoid arthritis and traumatic arthritis (arthritis which occurs as a result of injury). This arthritis causes a severe limitation in the activities of daily living, including difficulty with walking, squatting, and climbing stairs. Pain is typically most severe with activity and patients often have difficulty getting mobilized when seated for a long time. Other findings include chronic knee inflammation or swelling not relieved by rest, knee stiffness, lack of pain relief after taking non-steroidal anti-inflammatory medications and failure to achieve symptom improvement with other conservative therapies such as steroid injections and physical therapy. Osteonecrosis and malignancy are additional reasons to proceed with total knee replacement surgery. The goal of total knee replacement surgery is to relieve pain and improve or increase patient function.
      •  
  •  
  • mass.gov/knee-arthroplasty
    A summary of the non-operative, conservative treatment(s) that have been tried and have been unsuccessful in managing the patient’s condition;
  • See our Main Webpage on Knee & Hip Replacement  

Specimen Individual Policy #EOC with Definitions

Employer Group Sample Policy

It's often so much easier and simpler to just read your Evidence of Coverage EOC-policy, then look all over for the codes, laws, regulations etc!  Plus, EOC's are mandated to be written in PLAIN ENGLISH!

Specimen Policy with Definitions

VIDEO Steve Explains how to read EOC

Videos by Steve Shorr

FAQ’s

  • Question  What do I have to do to get Medicare to approve an MRI?.
  • Answer  Here’s  the  research,   but  we  can’t   really  summarize  it.
    • Magnetic Resonance Imaging  CMS
    • Aetna Clinical Bulleting MRI
    • medicare.gov/coverage/diagnostic-tests
      • Medicare Part B (Medical Insurance) covers medically necessary clinical diagnostic laboratory tests, when your doctor or practitioner orders them. These tests are done to help your doctor diagnose or rule out a suspected illness or condition. Medicare also covers some preventive services to help prevent, find, or manage a medical problem.
    • Part B covers diagnostic non-laboratory tests when these apply:
      • Your doctor or other health care provider orders them.
      • They’re ordered as part of treating a medical problem.
        • Examples of diagnostic non-laboratory tests include CT scans, MRIs, EKGs, X-rays, and PET scans. These tests are done to help your doctor diagnose or rule out a suspected illness or condition. Medicare also covers some preventive services to help prevent, find, or manage a medical problem.
    • Bibliography:

 

 

 

  • Question What about Cosmetic Surgery? Liposuction?
    .
    .
    Answer This is something you will have to have your doctors office review with the insurance companies.
    • Is Liposuction Covered by Health Insurance?
      • Usually liposuction is not covered by health insurance. Because liposuction is a cosmetic surgical procedure it is not covered by medical insurance unless it has some therapeutic benefit. Female breast reduction surgery is often covered by insurance because surgical breast reduction often relieves chronic pain of the back and shoulders. When female breast reduction is accomplished by tumescent liposuction, insurance may reimburse the patient a portion of the liposuction surgical fees. Similarly, sometimes health insurance will cover liposuction for the treatment of subcutaneous lipomas (small fatty tumors just beneath the skin). Liposuction.com
      • Liposuction may also be used to treat certain medical conditions, including:

3 comments on “Medical Necessity – reasonable and necessary Independent Medical Review

  1. I have cancer and want to try an experimental drug.

    Can I get that in the USA?

    Will my Insurance pay for it?

    • Insurance generally excludes experimental drugs Rx & treatment. See clinical guidelines for experimental above.

      President Trump did sign the S 204 Right to Try Act for terminally ill patients.

      The new Right to Try act allows patients with life-threatening diseases to bypass the FDA’s application process for “compassionate use” of experimental drugs.

      Patients seeking access to “investigational drugs” now need only the approval of their physician and the drug manufacturer.

      The new bill protects doctors and companies from the legal risks of allowing unapproved treatments unless they intentionally harm a patient.

      The policy that patients must have exhausted all other approved treatments and clinical trial options remains.

      Opponents say this won’t help much compared to compassionate use. BBC * Accc-Cancer.org * wikipedia *

      Watch out for the rules under hospice where you give up the right to curative treatment.

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