Narrow Networks - Myths & Facts
Narrow Networks – Myths & Facts

Health Care Reform – Narrow Networks to save money?  FAQ’s

  1. CMS Rule 9929 F leaves Network Adequacy to the States not the Feds. Modern Health Care 4.13.2017 * CMS.Gov 4.13.2017  *
  2. 2017 Directories are still lousy
    1. Patients scrambling for Network MD’s due to flawed directories Penny Gentieu did not intend to phone 308 physicians in six different insurance plans when she started shopping for 2017 health coverage.  CA Health Line 12.13.2016
  3. How narrow are the new lists (See the Provider Finder Page) under Health Care Reform – Covered CA?
  4. Is there a difference in the Covered CA list vs if one buys coverage outside – direct from the Insurance Company or an Agent (at no additional charge)?
  5. Why do so many MD’s say they accept direct business from an Insurance Company – but not Covered CA?
  6. If your MD is not on the list and of course no one was told… is that a Material Provision and would allow one to change to a better list, with a new company under the rules for Special Enrollment?
  7. SB 137 effective 1.1.2016 hopefully will make things easier.
  8. Does this lawsuit filed against Blue Cross and Does 1-50 show a material violation?
  9. What about 2015 lists?  Will the be better? ♦  LA Times 9.29.2014   ♦  No 10.17.2014 CA Health Line   ♦ InsureMeKevin Health Net PPO EPO Comparison    ♦  CA Healthline 12.8.2015 – Fewer PCP’s and Clients having trouble locating them
  10. Are consumers showing a preference for narrow networks to save $$$?
  11. Out of Network Costs…vary by Insurance Company  Blog
  12. View LATEST news articles on Narrow Provider Lists


“If you’re competing on price and you can’t vary co-payment structure or deductibles, the only thing you can do is try and keep your networks as affordable as possible,” which means eliminating providers unwilling or unable to meet insurers’ cost expectations.  (CA 2.17.2015)

Reliable Provider Directories - Study
Reliable Provider Directories – Study
Narrow Networks - Number of MD's by Insurance Company
Los Angeles Times – MD’s by plan


Here’s the letter from a client of ours that prompted today’s 4.18.2014 update to this website:

Dear Steve

I was planning to get in touch with you because as sson as I had coverage it sems that I started to need my insurance… I found a great general doctor and all went smooth with him. My test and Xray had a charge and I paid it but my leg specialist first said that he was participating with Blue Shield but later when he discovered that it was Covered California he said he was not and I had to pay his visit and the MRI ( $500)

A second  specialist that I contacted to check on my lungs upon suggestion of my GD, called afer I made the reservation to say the same thing and I had to find an other one, Does Blue Shield have two different PPO  one for general public ad one for CC?

***Here’s a screen shot from Blue Shield’s  provider search.  It shows that the MD list for PPO and EPO is the same for 2014 Health Reform Compliant Plans in and out of Covered CA.  More Explanation.

I dont’ thing it is fair. What do you know about it? Amelia  – See laws & Regulations on “code” page.


Blue Cross Explanation of Provider Networks – PDF  on this website  Benefit Snapshot – Brochure  In an email dated 4.22.2014 I rec’d confirmation that networks are the same on and off the exchange.

I think it’s a real shame that the “authoritative” answers seem to be Facebook.  Nothing with actual proof or citations.

HHS ruling to urge insurers to be liberal in Provider Lists and Premium Payment Date (CA HealthLine) actual regulation & will coverage really start 1.1.2014   Right to change plans if Provider Finder doesn’t work – Special Enrollment???

Cedar’s Sinai ,(letter) Assurant Life  (my letter to confirm “mirrored plans“)  UCLA, UCSF  UCSD  US News & World Report   St Joseph  Listing of 2014 Plans that will be covered

Nationally 1/2 of exchange programs have narrow networks modern health

Covered CA urges insurers to expand network  california health

12.12.2013 Covered CA claims 80% of CA MD’s are in their networks 10.15.2013 Covered CA apologies for releasing inaccurate provider list too early.

AIS Health Explanation  Los Angeles Times 9.15.2013 on “Narrow Networks” to keep costs down on plans in Covered CA.   Video about what networks are.  Notice in MD office, not a provider.    Blue Shield of California has said it will include just 50% of the physicians and 75% of the hospitals in 2014 that it did in this year’s individual plans.  However, Blue Shield has said it will offer exclusive provider organization plans — or EPOs — to first-time buyers for a lower cost than other plans on the exchange  CA   NPR

Kevin Knauss Post on if there are fewer MD’s in Covered CA then out of Covered CA? Confusing Provider Finders

For more information – View the Comments Section of the Provider Finder Page

Myth of MD Shortage – Modern Health 11.11.2013


Covered CA Contract with Insurance Companies – Provider List Requirements… See Page 9, et seq.


A Sonora mechanic is in so much pain that he can barely walk, but he can’t seem to find a doctor to fix his ailing back after he and his wife switched their insurance coverage through Covered California.

Chris Dunn reached out to CBS13 hoping we could get answers.

He needs his surgery yesterday. But instead of scheduling his date, he and his wife are navigating a confusing maze of doctors and insurance plans.

2.23.2014 San Jose Mercury News

Lowering costs by forcing doctors and insurers to compete for millions of new patients is a primary goal of the nation’s new health care law, but a group of gastroenterologists in the East Bay and internists near Chico are exposing a fissure in that plan.


I have been reading about all kinda of night mares people are having with Drs not accepting the obama policy’s even thought they are listed on the exchange as expecting it.

[Steve Shorr Insurance writes]

It’s best to check each companies provider list. See above One may also double check with the doctor or hospital. The exchange just announced they would taking their list down.

It’s making me kind of nervous.
[Steve Shorr Insurance writes]

Me too

I’ve been wondering why kaiser is more expensive then the ppo’s, I’m starting to think that’s kaiser may be the only real insurance … What’s your advise?

[Steve Shorr Insurance writes] What plan do you have now? Is it grandfathered? Kaiser uses all their MD’s in all plans.

Are we better off leaving our kids on medi[Steve Shorr Insurance writes] -cal and getting a private policy for us?

[Steve Shorr Insurance writes] I can’t spend the money or lack of it in your pocket. Call me Monday to discuss.

I was thinking about choosing anthem because cedars is taking it but it’s an EPO not a PPO, can I trust the drs we want will be taking it ?

[Steve Shorr Insurance writes] Double check the Blue Cross Provider List and the doctors.

Also can you explain the difference bet a EPO and PPO?

[Steve Shorr Insurance writes]

PPO – Direct Access Pathway X Tiered plans, you have the freedom to see any in-network doctor you choose. It’s also a good idea to have a primary care physician (PCP) for things like checkups and health issues that need ongoing care. However, you’re not required to select a PCP.
Guided Access Pathway X HMO plans, you must choose an in-network PCP who helps to coordinate your care. When you see other doctors, you may need to get a referral from your primary care physician.

Pathway X Tiered: An exclusive provider organization (EPO) plan is a type of managed care plan. The EPO network is made up of a select group of care providers. With the exception of an emergency situation, you may only get benefits from an in-network provider if your plan is part of this network. With these plans, you can see a specialist without a referral from your primary care physician

Still confused – see 12.11.2013 email from Blue Cross to clarify.

Check out this brochure

Thank G-D we are healthy but through having 5 children both in kaiser and cedars I learned a lot about insurance and I’m worried about choosing a plan with hidden problems.

[Steve Shorr Insurance writes]

I’m worried about selling this stuff. Many of the terms above are brand new…. I’m mandated to have a malpractice policy by Covered CA. I’m concerned though that if they give me the wrong information to give my site visitors and clients, that they will claim Government Immunity.


Ps. You have been so helpful so far I am hoping you can help guide me and help me choose the right plan.

[Steve Shorr Insurance writes]

Depends what you want to pay… I just signed on to Assurant Life, assurant-life/ they are not in the exchange, but Cedars gave them high accolades. See link above

You can change plans at next year’s open enrollment or till 3.31.2014 Also, if you earn more $$$ to change the Silver Level, that would give you a special enrollment period. special-enrollment-triggering-events/

Please send me what you have that might be relevant from the paper application this one is fillable.

updated the paper application to make it an input form….

Feb. 6, 2014


SACRAMENTO, Calif. — Covered California announced it will discontinue posting of a provider directory on its web site until further notice, after finding some errors in the physician lists.

While the combined provider directory was a useful service for many consumers, some enrollees located physicians thought to be in their plan, and subsequently discovered they were not.
Enrollees who selected a Covered California plan based on the provider directory on the exchange web site should contact the health insurance plan to verify the provider is in the network, or to ask for a different provider in their area. The plans will work with enrollees to resolve these situations on a case-by-case basis.

If enrollees find the resolution unsatisfactory, they can contact Covered California’s Service Center to cancel enrollment in their plan, and enroll in a different plan before the end of open enrollment period, March 31.
While Covered California will discontinue its combined provider directory, it will continue to support consumers to find providers, by supplying links to each health insurance plan’s provider directory. Consumers can link to specific plan directories by clicking on “View Directory” while previewing plans.


Cedar’s Sinai called back, very polite and informative

“Yes hi Steve this is Doug Strack I’m calling from Cedars-Sinai hope you’re well Happy Friday.

I’m calling in response to an e-mail you sent this morning to us about insurance plans and what is in your coverage mean in particular healthnet(?) and I just wanted to call to discuss that with you.

Yes and your coverage means anything the offer on the exchange they have to offer off of the exchange at the same price. However it’s not vice versa which means they can offer plans completely outside of the exchange that they do not offer on the exchange. So the mirror is a kinda one way mirror what everything that’s on must be off but they can have unique things off so in that situation the situation with help that is the PPO bronze which is the broad PPO network that includes Cedar Sinai is offered on exchange and then all the other metal levels on exchange our HMO. However off the exchange they have all the metal levels on the PPO plan available

so if you wanna discuss the I’m area
code 323 866 8123.

Hope that makes sense. Thank you.”

Child & Sibling Pages


Excerpt from Blue Shield Search Engine to select 2014 Individual Plans

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