Health Net Provider Networks and Search


Instant Health Net ONLINE Quotes & Enrollment

  • Exclusive Provider Organization (EPO):A managed care plan where services are covered only if you use doctors, specialists, or hospitals in the plan’s network (except in an emergency).
  • Health Maintenance Organization (HMO):A type of health insurance plan that usually limits coverage to care from doctors who work for or contract with the HMO. It generally won’t cover out-of-network care except in an emergency. An HMO may require you to live or work in its service area to be eligible for coverage. HMOs often provide integrated care and focus on prevention and wellness.
  • Point of Service (POS):A type of plan where you pay less if you use doctors, hospitals, and other health care providers that belong to the plan’s network. POS plans require you to get a referral from your primary care doctor in order to see a specialist.
  • Preferred Provider Organization (PPO):A type of health plan where you pay less if you use providers in the plan’s network. You can use doctors, hospitals, and providers outside of the network without a referral for an additional cost.
  • A Health care service plan (HSP) Pure Care Network in Southern California (on- and off-exchange).
    • Health Care Service Plan (HSP) is a benefit plan using health care provider arrangement whereby an entity, such as Health Net, contracts with a group of Physicians or other medical care providers, called Participating Providers, who agree to furnish services at the negotiated rate known as the Contracted Rate.  Bronze EOC Page 119
    • Health Net PureCare HSP Service Area is the geographic area in California where Health Net has been authorized by the California Department of Managed Health Care to contract with providers, market products, enroll Members and provide benefits through approved Individual HSP health plans. A listing of the Participating Providers in the Health Net PureCare HSP Service Area, including Primary Care Physicians, are available on the Health Net website at You can also call the Customer Contact Center at the number shown on your Health Net I.D. Card to request provider information.Bronze EOC Page 119

Introducing Heal

Heal is a service that provides primary, preventive and urgent care appointment at home, office or hotel. Appointments are available from 8:00 a.m. to 8:00 p.m., seven days a week, in select urban areas. Members can check the eligibility of any address at Here are the benefits members get with Heal:

  • A doctor and a medical assistant at every visit.
  • The option of having anyone covered by a member’s PPO health plan seen by the doctor in one Heal visit.
  • The same out-of-pocket costs as a doctor’s office visit. If more than one covered person is seen at the same visit, each one pays the same charge as a doctor’s office visit.
  • A more convenient option for non-emergency situations than urgent care centers or emergency rooms.

Click here for the key details and service areas.

Member Outreach and ID Cards

We’re spreading the good news about Heal to Individual & Family Plan members, both on- and off-exchange, via email and direct mail. Small Business Group (SBG) employees will receive a letter in the mail. SBG employer contacts will also receive a letter. And, content about Heal will be posted on our websites. In addition, IFP/IEX and SBG members will receive a new ID card that includes Heal contact information, so they have it right at their fingertips. Our large group members will get a new ID card at the group’s renewal. Expanding services for the health of your clients. That’s Heal and Health Net.


FAQ’s   2019

Understanding your Explanation of Benefits (EOB) 5.2015 Commercial Claim Form  English 03/31/15

HMO/POS Travel Guide English    06/19/15    

PPO  English 04/16/15

Health Net ONLINE
Provider Search Finder


Instructions to use HN Provider Search Tool
Instructions to use HN Provider Search Tool

How to tell HN what MD - PCP you want in your Member Portal

How to Select Covered CA Network Plans
How to Select Covered CA Network Plans - Click to enlarge
Direct - Not Covered CA Plan Selection - Supposed to be same MD's anyway
Direct - Not Covered CA Plan Selection - Supposed to be same MD's anyway - click to enlarge

In & Out of Network - What's a network?  HN Video


Difference between HMO, PPO, etc   HN Video


2 comments on “Provider Networks & Search

  1. my Health Net Physicians Group is Scripps Coastal Medical Center as my Primary Care. Is their lab in the Health Net Community Care HMO network?

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