Checking Account Cancelled? Moved?

Hello Steve!

 

I work with my brother.. [name redacted]. (I am his assistant)  He just got his Blue Shield policy cancelled on Sept 29th for NON payment. This [pdf attachment in email] was the only letter he received…the cancellation letter.

***The letter is from Blue Shield, but the ID card is from Blue Cross.  I’ll call you to discuss.

(He moved a few months ago

***Moving might be a special enrollment period.

and has not been receiving a lot of his mail) I have attached the info.

 

I set him up on Auto pay…but the card was shut off from Costo….

***Why?

and he didn’t realize it was not being paid.

 

Paying the premium to catch up is no problem… he just needs help figuring out how to appeal this.

***It’s difficult.

I read on your website you might be able to help?

***If nothing else, you could get a temporary policy till 1.1.2017 and apply for 2017 during the upcoming open enrollment starting 11.1.2017.

If you can….How does he make you his agent?

 

I also would like to speak to you about my policy as well.

 

You can reach me here:

 

Thank you!

 

M